Notifications do not appear
Daily recommendations are delivered securely by remote notification at the time and time zone saved in Slow Ink. Confirm that you are signed in, notifications are allowed in system Settings, and Notifications is enabled inside Slow Ink. If needed, turn it off and on again so the current device can resync.
Change the app language
On iPhone, open Settings → Apps → Slow Ink → Language. Traditional Chinese and English are currently supported.
Restore membership
Use Restore Purchases from the membership screen while signed into the Apple Account used for purchase. Store synchronization can take a short time.
Delete your account
In Slow Ink, open Settings → Account management → Delete account. If the app is unavailable, use the account deletion page or contact privacy@slowink.app.
When contacting us
Please include your platform, operating-system version, app version, selected language, and a short description. Do not send passwords, payment-card numbers or private documents.
收不到每日通知
每日推薦會依絹與墨中儲存的時間與裝置時區，以遠端通知安全傳送。請確認已登入帳號、已在系統「設定」允許通知，且 App 內的「通知」已開啟；必要時可關閉後重新開啟，讓目前裝置再次同步。
切換 App 語言
iPhone：設定 → App → Slow Ink → 語言。目前支援繁體中文與英文。
恢復會員
請登入原購買所用的 Apple 帳號，再於會員頁選擇「恢復購買」。商店同步可能需要短暫時間。
刪除帳號
請在絹與墨開啟「設定 → 帳號管理 → 刪除帳號」。無法使用 App 時，可前往帳號刪除頁面，或寄信至 privacy@slowink.app。
聯絡我們時
請提供平台、作業系統版本、App 版本、所選語言與簡短問題描述。請勿寄送密碼、完整付款卡號或私人文件。